Touchbase & Showing Requests

Touchbase System:

• Our Realtor communication tool for scheduling showings.

• Keeps you informed with instant notifications.

Ideal Showing Schedule:

• Showings are auto-approved from 8:30 am to 9:00 pm, 7 days a week.

• Can set a minimum notice period (1-24 hours) for showings.

How Showings Work:

• Auto-Approval (Recommended):

  • Requests are automatically approved.

  • You receive a confirmation text.

  • Maximizes showing opportunities and minimizes delays.

• Seller-Approved Showings:

  • You approve or reject each request.

  • Receive a text with a link to confirm or cancel.

  • It offers more control but may cause delays.

  • If you opt for “Seller Approved Snhowings,” reference the photos below to see what those text messages will look like and how to approve/reject your showings manually. 

  • If you cancel/reject a showing, please contact us with alternative dates and times that will work for you so that we can call the realtor with alternative options. 

• Direct Call Approval (If Needed):

  • I will have to call you for every showing request.

  • Not recommended due to potential missed opportunities.

Notification Options:

• Up to 4 people can receive showing notifications (e.g., owners, kids, tenants).

Type of Text Notifications:

• Auto-Approval: "Showing confirmed" text.

• Seller Approval: "Showing request" text with approval/cancel link.

Best Practice:

• Auto-approved showings are the most efficient.

• Seller-approved showings offer control.

• Direct call approvals are available but may slow down the process.

Seller Approved Showings: What it will look like on your phone...